Caloura Hotel Resort

Cookies Policy

WE ARE COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF CUSTOMERS AND USERS OF THE WEBSITE, WHICH IS WHY WE HAVE PREPARED THIS POLICY AND THE PRACTICES DESCRIBED HEREIN. IN THIS POLICY, WE EXPLAIN HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED, SO WE ADVISE YOU TO READ IT.

  1. IDENTIFICATION OF THE DATA CONTROLLER. Entity: CALOURA HOTEL RESORT, S.A. (hereinafter referred to as "CALOURA HOTEL") NIPC: 513287990 Headquarter: Rua do Jubileu, n.º 27, 9560-206 Água de Pau Telephone contact: (+351) 296 960 900 Email: info@calourahotel.com
  2. WHAT ARE COOKIES.
    1. Cookies are small information files that help you identify your browser and can store information, such as user settings and preferences.
    2. With the exception of any cookies specifically required for the performance of the website, the storage of other cookies will always depend on the User’s acceptance, and this consent may be withdrawn at any time through specific browser tools.
  3. HOW DO WE USE COOKIES?
    1. We use cookies to display your preferences, such as:
      1. Cookies allow us to know whether you have agreed (or not) to the use of cookies on the website;
      2. Cookies allow us to identify you as a repeat User;
      3. Cookies allow us to retrieve your personalized preferences as you navigate.
  4. THIRD PARTY’S COOKIES.
    1. Some cookies may be stored by third parties other than the CALOURA HOTEL.
    2. These third parties are service providers and, although we make every effort to use only service providers who provide guarantees of the use of adequate technical and organisational measures that comply with the requirements of relevant data protection legislation, you understand that we are not responsible for the content and accuracy of these third parties' privacy and cookie policies.
    3. In Clause 7 you will find a description of all cookies used.
  5. WHAT ARE COOKIES FOR?
    1. The CALOURA HOTEL will store cookies on your equipment to personalize and facilitate navigation as much as possible, but also for troubleshooting, statistics, quality assurance, and to monitor system security.
    2. You may delete or block these cookies at any time, but if you do it some features on this site may not function as intended.
    3. These cookies are not used for any purposes other than those described herein.
  6. TYPE OF COOKIES.
    1. Cookies on our website are used for different purposes, but in general their use can be divided into the following categories:
      1. Strictly Necessary Cookies: These are essential for the provision of the website and for all requested services, but do not perform any additional or secondary functions;
      2. Analytical/Performance Cookies: These cookies provide statistical information about the use of the website, i.e. web analytics.
      3. Targeting Cookies: These cookies are used to create profiles or personalize content.
  7. COOKIES WE USE.
    1. The following table explains how we use cookies on this website.

       

      Strictly Necessary Cookies
      Origin Name Description Duration
      Website cc_cookie Indicates acceptance of the use of cookies on the website 6 months
      Website django_language Save the language used on the site 1 year, refreshes when changing language on the website
      Website csrftoken Used by booking forms to certify the authenticity of your submission 1 year, or until the end of the user session

       

      Statistics Cookies
      Origin Name Description Duration
      Google _ga Used to distinguish users 2 years
      Google _ga_(...) Used to persist session state 2 years

       

    2. To learn more about cookies and pixel and/or other similar technologies that may be used on the website at any time and their respective features, we recommend that you read the Google Analytics Cookie Policy.
  8. WHAT ARE PIXEL TAGS AND OTHER SIMILAR TECHNOLOGIES?
    1. Pixel Tags (also known as web beacons and clear GIF’s) can be used in connection with some services to, for example, track the actions of service users (including email recipients), measure the success of our marketing campaigns, and compile statistics on the use of the services and response rates.
  9. COOKIES CONTROL AND MANAGEMENT.
    1. You can control and/or delete cookies anytime you wish. You can delete all cookies that are already on your equipment and you can set most browsers to prevent their storage.
    2. However, in order to manage your cookies settings, you may have to manually adjust some preferences each time you visit a site. You should notice that without cookies, some services and functionalities of websites may not work.
    3. As an additional guarantee, you may, at any time, disable cookies by configuring your browser according to the following instructions available at:
      1. To Google Chrome browsers, in http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
      2. To Microsoft Explorer browsers, in https://support.microsoft.com/pt-pt/help/17442/windows-internet-explorer-delete-manage-cookies
      3. To Microsoft Edge browsers, in https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
      4. To Mozilla Firefox browsers, in https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
      5. To Apple Safari browsers, in http://support.apple.com/kb/ph5042
  10. CHANGES TO THE COOKIES POLICY.
    1. CALOURA HOTEL reserves the right to readjust or change this Cookies Policy at any time. These changes will promptly be made public.
  11. CONTACT DETAILS.
    1. If you have any questions about this Cookies Policy, please email us at info@calourahotel.com.
  12. LAST REVIEW.
    1. 26 September, 2024 São Miguel, Açores (Portugal).